Pound Gates

Covid-19 FAQs

In light of the Government’s announcement that schools and nurseries will stay open for key workers, please find below answers to the common questions we are currently being asked in relation to insurance cover:

Am I covered if I remain open, as advice for nurseries is not currently clear?

Your policy will continue to protect you provided you are working within Ofsted rules and guidance. Therefore please refer to Ofsted in the first instance for approval in your particular circumstances.

Will my insurance continue to operate if I am providing care for the children of key workers?

Yes. If you are providing care for the children of key workers, as identified by the Government, then your policy will continue to operate as normal on the existing terms and conditions.

Am I covered if my staff bring their children to the nursery so staff can continue to work?

Your policy will continue to cover you in this situation provided this is acceptable to Ofsted and you are working within their rules/guidance. Please ensure you complete a risk assessment before agreeing to allow children of staff on site. Find our guidance on risk assessments here.

Am I covered if I offer other types of services (nanny/babysitting etc.)?

Our policy is only designed to cover your activities as a day care nursery. We are not able to extend cover to allow you to provide any other services such as nanny/babysitting in parents’ homes or other locations.

What is your position on cover for Covid-19?

Please see our statement which is available here.

What support are you offering nurseries?

Please see our statement which is available here. It details the various services you can access as part of your policy, along with a link to the packages available from the Government.

If you have any other questions, please email our Nursery Support Team by clicking here.