Protecting your nursery’s reputation in the event of a crisis is critical. Our clients have access to 24-hour crisis communication support, delivered by leading public relations and crisis management experts.
We live in a world of social media and instant news so when an incident happens at a nursery, and with parents’ emotions often running high, the situation can quickly escalate.
Most nursery owners are not ‘media’ trained and are simply not prepared to deal with demands for statements, interviews and answers, or for their social media channels to be bombarded with negative comments. That is where our Crisis Communications experts come in.
Following an event which causes your business significant adverse publicity or reputational damage we can:
- Guide you through the incident from start to finish, protecting and enhancing your reputation;
- If needed, liaise with you (or your solicitor) to draft media statements or press releases or arrange to support you at a press conference;
- Prepare communications for your customers, including telephone or website scripts and social media messaging.
This service is subject to you having sought and followed advice from our crisis communications helpline and is subject to the cover provided by the policy wording.
This service is part of our standard nursery insurance package. For more information email our team or request a call back. To access the Crisis Communications helpline click here.