Preparing You for the Journey Ahead

Preparing You for the Journey Ahead

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Covid-19 Update

Due to the ongoing Covid-19 situation our team members continue to work remotely from home. We remain committed to looking after our clients during these difficult times and would ask that contact is made via phone or email to your usual contact point (you will find direct contact details on any email you have received from us). You can also contact our central mailbox at childcare@poundgates.com, or if your query relates to a claim you can contact our claims team at claims@poundgates.com. These central mailboxes are monitored regularly throughout the day and one of our team will make contact with you as soon as possible.

We deliver bespoke insurance and risk management solutions for nurseries

Our flexible products, helpful advice and first class claims service are all designed to deliver a service that goes beyond insurance cover alone - providing certainty for you and preparing your nursery for the journey ahead.

Nursery Insurance

Working in partnership with specialist education insurer, Ecclesiastical, we have used our extensive knowledge of the sector to create a bespoke nursery insurance product that is ideal for full-time day care nurseries and kindergartens. Designed...
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Risk Management

We offer a range of risk management support to our clients, including a range of helplines, access to legal documentation and much more. Click the links below to find out more: Helplines Helplines All the...
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Helplines

Your Pound Gates insurance policy includes access to a range of services and helplines. Whether you simply need to ask a question about your policy, make a claim or require advice on issues including: legal,...
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Partners & Accreditations

What our clients have to say

“Thank you so much to Craig Albon for dealing with our claim and making a stressful time so un-stressful.”

Little Gems Day Nursery

Pound Gates
2019-07-22T14:03:03+00:00

Little Gems Day Nursery

“Thank you so much to Craig Albon for dealing with our claim and making a stressful time so un-stressful.”
“I have used Pound Gates since I opened my new setting, my first day-care setting with no experience. When I needed advice, Henry has been swift at assistance, which has made me feel like my business matters and I’m not just another setting. Unique, understanding and helpful are three ways to describe the service I receive.”

Little Monsters Childcare

Pound Gates
2019-07-22T14:01:59+00:00

Little Monsters Childcare

“I have used Pound Gates since I opened my new setting, my first day-care setting with no experience. When I needed advice, Henry has been swift at assistance, which has made me feel like my business matters and I’m not just another setting. Unique, understanding and helpful are three ways to describe the service I receive.”
“We are extremely satisfied with our insurance through Pound Gates. The staff are most helpful and very knowledgeable. When we were unfortunate enough to have to make a claim, it was dealt with quickly and efficiently and with minimum disruption to the business.”

Hopscotch Nursery

Pound Gates
2019-07-22T14:00:33+00:00

Hopscotch Nursery

“We are extremely satisfied with our insurance through Pound Gates. The staff are most helpful and very knowledgeable. When we were unfortunate enough to have to make a claim, it was dealt with quickly and efficiently and with minimum disruption to the business.”
“After being with my current insurer for almost 22 years it is a big move, changing companies. Shirley from Pound Gates’ nursery support team rang me and had such a nice manner and was so honest, it made me think seriously. There is not a lot of difference in what it cost, but the cover is much more agreeable and practical for a nursery business. I look forward to having a good relationship with our new insurance company.”

Cherubs Childcare

Pound Gates
2019-07-22T14:00:11+00:00

Cherubs Childcare

“After being with my current insurer for almost 22 years it is a big move, changing companies. Shirley from Pound Gates’ nursery support team rang me and had such a nice manner and was so honest, it made me think seriously. There is not a lot of difference in what it cost, but the cover is much more agreeable and practical for a nursery business. I look forward to having a good relationship with our new insurance company.”

"Thank you for all your hard work and help in sorting our insurance. The customer service has been excellent and it is the reason I chose Pound Gates to arrange our insurance cover. Shirley has been very helpful in sorting queries and always followed up any emails/telephone calls and has been a pleasure to talk with."

The Ark Association

Pound Gates
2021-09-10T13:19:55+00:00

The Ark Association

"Thank you for all your hard work and help in sorting our insurance. The customer service has been excellent and it is the reason I chose Pound Gates to arrange our insurance cover. Shirley has been very helpful in sorting queries and always followed up any emails/telephone calls and has been a pleasure to talk with."
“Thank you for the speed and efficiency with which this has all been dealt. I am so impressed. I wish all my service providers were as efficient and friendly!”

Shrewsbury Prepatoria

Pound Gates
2019-07-22T14:02:22+00:00

Shrewsbury Prepatoria

“Thank you for the speed and efficiency with which this has all been dealt. I am so impressed. I wish all my service providers were as efficient and friendly!”
“There is always somebody to talk to and fully explain any queries I have. There aren’t frequent staff changes so feel part of the caring family.”

Edelweiss Day Care Nursery

Pound Gates
2019-07-22T13:51:59+00:00

Edelweiss Day Care Nursery

“There is always somebody to talk to and fully explain any queries I have. There aren’t frequent staff changes so feel part of the caring family.”
“Shirley Mills, who handles our renewals and sales is efficient and friendly, and not pushy as a salesperson. She is a pleasure to do business with.”

Claremont Day Nursery

Pound Gates
2019-07-22T13:57:47+00:00

Claremont Day Nursery

“Shirley Mills, who handles our renewals and sales is efficient and friendly, and not pushy as a salesperson. She is a pleasure to do business with.”
“My reason for using Pound Gates is based around their comprehensive cover offered; but also the personal service given by the representatives. I have dealt with them enough to trust their recommendations and know that I can rely on them to sort out the details for me.”

K&S Childcare

Pound Gates
2019-07-22T14:00:58+00:00

K&S Childcare

“My reason for using Pound Gates is based around their comprehensive cover offered; but also the personal service given by the representatives. I have dealt with them enough to trust their recommendations and know that I can rely on them to sort out the details for me.”
“All round good service.”

Banana Moon Day Nursery

Pound Gates
2019-07-22T13:54:20+00:00

Banana Moon Day Nursery

“All round good service.”
“I would like to thank you for the professional way in which you handled our recent claim. The money has now been paid into our account and I am able to refund the parents. Thank you for your help and for making it as painless as possible.”

Lilac Frog Nursery

Pound Gates
2019-07-22T14:01:37+00:00

Lilac Frog Nursery

“I would like to thank you for the professional way in which you handled our recent claim. The money has now been paid into our account and I am able to refund the parents. Thank you for your help and for making it as painless as possible.”
“The team are very approachable and no question is too silly. This is important for me as my business is fairly new and crazy things pop up. We have had to make a claim and it was so easy to process and quick. The service is smooth, efficient and very professional.”

Tree Tots Day Nursery

Pound Gates
2019-07-22T13:58:10+00:00

Tree Tots Day Nursery

“The team are very approachable and no question is too silly. This is important for me as my business is fairly new and crazy things pop up. We have had to make a claim and it was so easy to process and quick. The service is smooth, efficient and very professional.”
“Shirley Mills handled my business from quotation to policy, and was outstanding. Her level of customer service, knowledge, guidance and support she offered me was first class.”

Mulberry Roots

Pound Gates
2019-07-22T14:02:43+00:00

Mulberry Roots

“Shirley Mills handled my business from quotation to policy, and was outstanding. Her level of customer service, knowledge, guidance and support she offered me was first class.”

“Sian Drennhaus, who I dealt with, was wonderful, she was knowledgeable, quick at coming back to me and always makes an effort to compete and gain the business. I look forward to booking more cases on cover.”

Connect Insurance Brokers Ltd

Pound Gates
2019-07-22T13:54:46+00:00

Connect Insurance Brokers Ltd

“Sian Drennhaus, who I dealt with, was wonderful, she was knowledgeable, quick at coming back to me and always makes an effort to compete and gain the business. I look forward to booking more cases on cover.”
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Pound Gates

Risk advice for nurseries

In partnership with Ecclesiastical Insurance, we provide a Risk Advice Library offering advice and support on a wide range of risk management subjects, from crisis management and business continuity planning to hygiene guidance and managing social media, helping you to successfully operate your nursery business. Below are a few samples. You'll find the complete suite here.
Dealing with a disease outbreak

Dealing with a disease outbreak

In the event of a disease outbreak, all organisations have a key role to play in managing the risks to the health and safety of...
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Safeguarding in nurseries

Safeguarding in nurseries

Keeping children safe in childcare settings is a vitally important duty. This includes protecting them from abuse, neglect and exploitation. Given the high profile of...
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Preparing a Business Continuity Plan

Preparing a Business Continuity Plan

Disaster strikes when you least expect it. Hopefully, a disaster will never happen, but if it does you need to be prepared so that the...
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How to keep play equipment safe

How to keep play equipment safe

Playground equipment is provided by many organisations for use by children to help educate and entertain. This could be in schools, nurseries, care homes and...
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Risk Management

We offer a range of risk management support to our clients, including a range of helplines, access to legal documentation and much more. Click the links below to find out more: Helplines Helplines All the...
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Advice for Making a Claim

Following an incident at your setting our priority is to ensure the process of making a claim is as simple and efficient as it can be, enabling your business to recover as quickly as possible....
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Chartered Insurance Brokers

What do you look for in your firm of insurance advisers? That it is ethical and puts your interests first? That its people are competent, knowledgeable and committed to maintaining their professional capability? Those are precisely the...
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Free Legal Documentation

Our comprehensive, jargon-free law guide will help you get to grips with business laws and regulations. And, our extensive range of easy-to-customise legal documents will help you to comply with the law and protect your...
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Crisis Communications Support

  Protecting your nursery’s reputation in the event of a crisis is critical. Our clients have access to 24-hour crisis communication support, delivered by leading public relations and crisis management experts. We live in a...
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Partners, Offers & Discounts

  Our carefully selected partners help reinforce our commitment to providing certainty for the nursery sector through products and services that deliver benefits beyond nursery insurance. Ecclesiastical – Ecclesiastical Insurance Group plc is a leading specialist...
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Safeguarding Training

  To support you and your nursery team, we are offering all Pound Gates clients a 10% discount off EduCare’s online safeguarding service that includes unlimited access to a range of safeguarding and duty of...
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Meet the Team

Our dedicated nursery team understand your business and the challenges you face. They will work closely with you to ensure that you have the right level of insurance cover to suit you. To get in...
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Contact us

 Pound Gates Hyde Park House, Crown Street Ipswich, Suffolk IP1 3LG childcare@poundgates.com Call us on 01473 346118 Want to know more about Pound Gates Nursery? If you have a question, or want to start...
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